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- National Mortgage Services ltd.
is Regulated by the Irish Financial Services Regulatory Authority
as a Multi-Agency and Mortgage Intermediary
.
- The aim is to ensure any advice given takes account of facts
disclosed by you. You will be advised of the risk profile of a
product and
given the reasons for a product being recommended.
- Remuneration is paid by life office / Bank or Building Society
or in certain circumstances a fee will be agreed at the outset
of our business arrangement.
- A product recommended may be placed with any provider that best
suits your needs or with one of the following agencies: Canada
Life, Eagle Star, Friends First, Hibernian Life, Irish Life,
New Ireland, Scottish Provident, Standard Life, Caledonian Life.
- Any complaint that you may have in relation to the business services
provided should be made in writing to the firm outlining the
nature of your complaint. Any such complaint will be acknowledged
within
14 days. The complaint will be fully investigated by National
Mortgage Services and a full response will be provided to you.
We will aim
to provide this response not later than one month from receipt
of your complaint.
- In the event that you remain dissatisfied with the firms handling
and response to your complaint you are entitled to refer your
complaint to the Irish Financial Services Regulatory Authority.
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